Microsoft, Office 365 Security Services

Experience peace of mind with Zelar’s comprehensive Microsoft 365 and Office 365 security offerings.

Tailored Security Solutions: Starter, Essential, and Advantage packages, designed to meet the unique needs of your business.
Robust protection using Microsoft Entra, Microsoft Defender, and Microsoft Intune product suite.
Comprehensive protection: For your identity, data, and endpoints
Certified Professionals: We boast a large pool of certified professionals, ensuring you receive expert guidance and support for your security needs.
Personalized Service: Our commitment to personalized service sets us apart. We don’t just set up and leave; we walk with you every step of the way, ensuring your systems are secure and your team is confident.
Reliable Support: With Zelar, you can rest assured knowing you have a reliable partner ready to provide prompt and efficient support whenever you need it.

Microsoft Office 365 Security Services - Zelar

Packages

Our Plans

Security Area (Microsoft Service)	Starter	Essential	CSP
24×7 Help Desk	24×7 help desk 30 min initial response SLA	✔	✔
User and Group Management	Moves/adds/deletions of users, mailboxes, distribution groups, public folders and email addresses	✔	✔
Adoption and Change Management	X	Self-guided training materials, guidance, and support to help with deployment and successful implementation/ Message Center Optimization	✔
Customer Lead Engagement	General Support Team Inbox	Dedicated customer success manager (above 300 seats)	✔
Dashboard Reporting	ITSM portal dashboard, monthly email reports/review	✔	✔
Compliance Management	Compliance Score / Compliance Manager / Secure Score	✔ PLUS: Data Classification	✔ PLUS: Data Auto Labeling
Policy Management	Configure and manage security settings such as anti-virus and anti-malware protection, data loss prevention, data governance, eDiscovery, archiving, and retention/deletion policies	✔	✔
Security, Identity, and Governance Monitoring	Configure MFA SSO Self-service password reset Condition Access Cloud App Discovery	✔ PLUS: Proactive Monitoring	✔ PLUS: Configure Privileged access management for 10 tasks and Privilege Identity Management for 10 roles or groups Configure Access review for 10 resources Configure Cloud App Security
Teams/SharePoint Configuration	Configure presence and external availability, Managing Sites Archival, Deletion and Restore, SharePoint and OneDrive Sharing and Access Control Policies (on demand migrations at an additional cost)	✔	✔
Mobility and Intune Services	Create/Edit/Remove configuration policies for WIN10, iOS, Android Assist with Enrollment troubleshooting Support the deployment of Microsoft-supported apps (Custom app may have an additional fee) Support corporate policies in MEM and MAM Provide training and material to Global Admin (as part of onboarding) Provide best practice recommendations for MDM and MAM	✔	✔
End-point Security	Monitoring of device incidents and alerts Review security alerts	✔ PLUS: Provide Inventory of software/application with potential vulnerabilities Real-time threat hunting and security monitoring of devices Configuration of security policies in the devices	✔
End-point Maintenance	Patches / updates: We support all critical and recommended patches and ensure they are installed. Security: We secure the OS with industry-standard anti-virus protection and regular virus and malware signature updates. Account management: We set user and file permissions and manage operating system accounts and groups. Digital certificates: We track and manage OS-level SSL-certificate expiration.	✔	✔
BaaS powered by Veeam	Extended backup of Exchange mailboxes (current and archive), Teams, SharePoint, and OneDrive 24×7 help desk with 2-hour response for file recovery 10GB/per user Unlimited retention period Complimentary backup configuration	✔	✔

*1 Configure essential Conditional Access Policies equivalent to Security Defaults. That is Block Legacy Authentication, Require MFA for Admins, Users, Azure Management.
*2 Four more Conditional Access Policies per customer’s requirement
*3 Three essential Device Protection Policies each for Laptops, Mobiles. For Windows 10/11 these are Enforcing Windows Hello, Disabling USB except for I/O devices, Disable Admin access, Encrypt Disks.
*4 Upto 4 Windows Devices, 4 MacOS devices, 4 Android, 4 iOS. All the devices should be in Out of the Box Experience (OOBE) status.

Get Started

Secure your identity, data and endpoints with Zelar’s Microsoft security experts.