Microsoft 365, Office 365 Support Services

We offer comprehensive assistance and guidance for optimizing your Microsoft 365 environment. With round-the-clock support from certified professionals, you receive monitoring, troubleshooting, updates, and maintenance. Tailored to your organization's needs, the service ensures a seamless experience, allowing you to focus on your core business operations. Benefit from dedicated support to maximize productivity, collaboration, and business growth with Microsoft 365.

Our support plans

Our Project Services

Microsoft 365 Onboarding and Tenant Setup

  • Identity and Access configuration, User Import, License Assignment, Custom Domain setu
  • Configure Security (RBAC, MFA, Self Service Password Reset, Conditional Access)
  • Configure External Sharing for SharePoint, OneDrive, Teams
  • Enable Tracking (Adoption Score, Secure Score, Usage, Network Connectivity
  • Configure baseline Governance (Users allowed to create Groups, SharePoint sites)

SharePoint:

  • Intranet setup
  • SharePoint UI Extensions

Data Migrations

  • Documents, Email

Mobile Device Management (MDM/ Intune):

  • For Windows, Mac, Android, and iOS devices
  • Configure Device Restrictions, Compliance Policies
  • Configure Enrolment and Enrol Devices
  • Application Management, Updates and Patches

Applications

  • Migrations and Modernization
  • Low Code/ No Code Development - Power Apps
  • Business Process Automation
  • SharePoint UI Extensions

Microsoft 365 Services supported

Essential

  • Identity (Azure AD)
  • Documents (SharePoint, OneDrive)
  • Collaboration (Teams)
  • Emails, Calendar (Exchange)
  • Project/ Task Management (Planner, ToDo)
  • Forms
  • Applications (Power Apps, Automate)
  • Viva Engage, Learning and Insights

Premium

  • Information Protection
  • Data loss Prevention (DLP)
  • DLP) · Threat Protection using Microsoft Defender
  • Endpoint/ Device and App Management using Microsoft Intune
  • Data lifecycle Management
  • eDiscovery and auditing
  • Viva Topics, Goals and Sales

Best effort basis

  • Rest of the services not listed in Essential, Premium