Microsoft, Office 365 Security Services

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Experience peace of mind with Zelarsoft’s comprehensive Microsoft 365 and Office 365 security offerings.  

-> Tailored Security Solutions: Starter, Essential, and Advantage packages, designed to meet the unique needs of your business. 

-> Robust protection using Microsoft Entra, Microsoft Defender, and Microsoft Intune product suite. 

-> Comprehensive protection: For your identity, data, and endpoints 

-> Certified Professionals: We boast a large pool of certified professionals, ensuring you receive expert guidance and support for your security needs. 

-> Personalized Service: Our commitment to personalized service sets us apart. We don’t just set up and leave; we walk with you every step of the way, ensuring your systems are secure and your team is confident. 

-> Reliable Support: With Zelar Soft, you can rest assured knowing you have a reliable partner ready to provide prompt and efficient support whenever you need it. 

Our Plans

 

Security Area (Microsoft Service) 

Starter

Essential

CSP

 
     
24×7 Help Desk 24×7 help desk
30 min initial response SLA
✔ ✔
User and Group Management Moves/adds/deletions of users, mailboxes, distribution groups, public folders and email addresses ✔ ✔
Adoption and Change Management X Self-guided training materials, guidance, and support to help with deployment and successful implementation/ Message Center Optimization ✔
Customer Lead Engagement General Support Team Inbox Dedicated customer success manager
(above 300 seats)
✔
Dashboard Reporting ITSM portal dashboard, monthly email reports/review ✔ ✔
 
     
Compliance Management Compliance Score / Compliance Manager / Secure Score ✔
PLUS:
Data Classification
✔
PLUS:
Data Auto Labeling
Policy Management Configure and manage security settings such as anti-virus and anti-malware protection, data loss prevention, data governance, eDiscovery, archiving, and retention/deletion policies ✔ ✔
Security, Identity, and Governance Monitoring
Configure
  • MFA
  • SSO
  • Self-service password reset
  • Condition Access
  • Cloud App Discovery
✔
PLUS:
Proactive Monitoring

✔
PLUS:

  • Configure Privileged access management for 10 tasks and Privilege Identity Management for 10 roles or groups
  • Configure Access review for 10 resources
  • Configure Cloud App Security
Teams/SharePoint Configuration Configure presence and external availability, Managing Sites Archival, Deletion and Restore, SharePoint and OneDrive Sharing and Access Control Policies (on demand migrations at an additional cost) ✔ ✔
 
     
Mobility and Intune Services
  • Create/Edit/Remove configuration policies for WIN10, iOS, Android
  • Assist with Enrollment troubleshooting
  • Support the deployment of Microsoft-supported apps (Custom app may have an additional fee)
  • Support corporate policies in MEM and MAM
  • Provide training and material to Global Admin (as part of onboarding)
  • Provide best practice recommendations for MDM and MAM
✔ ✔
End-point Security
  • Monitoring of device incidents and alerts
  • Review security alerts

✔
PLUS:

  • Provide Inventory of software/application with potential vulnerabilities
  • Real-time threat hunting and security monitoring of devices
  • Configuration of security policies in the devices
✔
End-point Maintenance
  • Patches / updates: We support all critical and recommended patches and ensure they are installed.
  • Security: We secure the OS with industry-standard anti-virus protection and regular virus and malware signature updates.
  • Account management: We set user and file permissions and manage operating system accounts and groups.
  • Digital certificates: We track and manage OS-level SSL-certificate expiration.
✔ ✔
 
     
BaaS powered by Veeam
  • Extended backup of Exchange mailboxes (current and archive), Teams, SharePoint, and OneDrive
  • 24×7 help desk with 2-hour response for file recovery
  • 10GB/per user
  • Unlimited retention period
  • Complimentary backup configuration
✔ ✔

-> Configure essential Conditional Access Policies equivalent to Security Defaults. That is Block Legacy Authentication, Require MFA for Admins, Users, Azure Management. 

-> Four more Conditional Access Policies per customer’s requirement 

-> Three essential Device Protection Policies each for Laptops, Mobiles. For Windows 10/11 these are Enforcing Windows Hello, Disabling USB except for I/O devices, Disable Admin access, Encrypt Disks.  

-> Upto 4 Windows Devices, 4 MacOS devices, 4 Android, 4 iOS. All the devices should be in Out of the Box Experience (OOBE) status.